Frequently asked questions

The Veteran Coaching Alliance is in the foxhole with you until we hear the all-clear! 

 Our mission is to provide the highest quality NLP Therapy, business, and life coaching for veterans, active duty military, first responders, and their families. Through our unique coaching approach, we help support those dealing with PTSD, suicidal ideation, trauma or, a lack of purpose. We are not just a coaching service — we’re in the foxhole with you and will fiercely fight to ensure you find a safe way out. 

We offer an all-encompassing and dedicated live coaching team, informative content, regular email updates, and a cutting-edge portal that reinforces your learning. This portal contains all the essential information required to embark on and successfully complete your journey towards building a better life, heck even just wanting a better life is a great start!

We get it, some things can seem super sketchy, with tons of offers and information coming from every direction. That’s where we step in. Veteran care by a vet who cares! VCA is here to support, educate, and nurture you at every turn. Our initial 1:1 talks are free because we want you to feel the freedom to choose as well as understand how and why we can help you best.

We are a recognized Disabled Veteran Owned Business by the Small Business Administration and we are definitely in the foxhole with you until we hear the all-clear!

Our initial services and a Quest Call to you are free. We offer many resources we know will be of great benefit to you. When it comes to our group coaching plan such as The Flip or 1:1 coaching/therapy we do have paid services that are specifically designed to help you best.

We do offer special payment plans and financing options that will be discussed on your Quest Call.

You are able to set up a Quest Call relatively quickly. If you have an urgent matter that requires immediate attention, you can reach out to us directly, and we will make every effort to accommodate your needs. To initiate the process, please fill out the form provided here and schedule your Quest Call. You can also send an email to info@veteran-alliance.us and we will do our best to get back to you as soon as possible.

You are absolutely covered when it comes to privacy and confidentiality. Nothing will be shared beyond your 1:1 time and or in group time unless there is a story or situation you wish to share that may be helpful for others to learn from.

Matt Crump, our founder, is a board-certified NLP Practitioner, Hypnotherapist, Time-Line Therapist, NLP Coach, Certified Empowerment Life and Business Coach as well as a pastor and counselor with over 30 years of experience including an M.Div in Theology and Biblical Counseling. Matt is always continuing in his education to stay as sharp and beneficial for his clients as possible.

Our services and dedication are for veterans, active-duty military personnel, families, and first responders. As a veteran-owned business, we fully understand you and your needs and how best to accomplish a powerful mission in your life.

The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. Coaching helps to:

• Establish and take action toward achieving goals
• Become more self-reliant
• Gain more job and life satisfaction
• Contribute more effectively to your family, the team, and the organization
• Take greater responsibility and accountability for actions and commitments
• Work more easily and productively with others (family, spouse, boss, direct reports, peers)
• Communicate more effectively 

During 1:1 coaching sessions, the duration typically ranges from 45 minutes to an hour, with the initial consultation possibly lasting a bit longer. At this initial meeting, the coach will outline the coaching procedures, including the meeting structure, cancellation policies, and other relevant information. 

Together, you will discuss the areas in which you could benefit from coaching. By the end of the session, you and the coach can decide if you're comfortable moving forward and set future session times and locations. These sessions can be conducted on a one-on-one basis or as part of our exclusive group coaching program called The Flip. The coach will provide an estimate of the number of sessions required to achieve your specific goals. 

Your only responsibilities are to be present at the agreed-upon time and be willing to put in the necessary effort, which may include completing follow-up tasks assigned by the coach. It's important to remember that coaching is a collaborative process in which the coach serves as a guide, and the client must be present and accountable to achieve positive results.

• Health and Wellness (physically and mentally)
• DX PTSD for good!
• Life and Relationships
• Executive Leadership
• Career Development
• Small Business Development and more!

• Regrettably, our services do not include insurance coverage or the provision of any medication. We firmly believe that it is entirely feasible to circumvent the use of drugs and instead acquire the skills to surpass obstacles and attain a fulfilling life.

• Coaches are available from 10:00 am to 5:00 pm Monday through Friday, except on federal holidays.

• No, you are not required to purchase any additional course materials. All of the required materials are provided within the online coursework. We do encourage you to explore additional resources to best position yourself for success with certification examinations; however, the program does not cover the cost of purchasing these additional materials, so it is important to stay in touch with your program advisor during your participation in the program to receive guidance on current resources.